Privacy Policy
Effective Date: August 15, 2025
Maldonado Brothers Tree Service ("we," "our," or "us") values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and share your information when you visit or interact with our website at (https://www.maldonadobrothers.com). By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our website.
1. Information We Collect
a. Information You Provide
We collect information you provide when you interact with our website, such as when you submit a contact form, request a quote, or sign up for updates. This may include but is not limited to:
- Name
- Email address
- Phone number
- Address
- Service inquiry details
B. Information Collected Automatically
When you visit our site, certain information is collected automatically to improve functionality and enhance your experience. This includes information such as:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Cookies and similar tracking technologies
C. Information from Third Parties
We may receive additional user information from third-party platforms if you engage with us via social media, online directories, or similar services.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your inquiries and provide requested services
- To send updates or promotional offers (with your consent)
- To improve our website, customer service, and business operations
- To comply with legal obligations and prevent fraudulent activities
3. Cookie Policy
Cookies are small files stored on your device that help us recognize user preferences and customize your experience. We use the following types of cookies on our website:
- Essential Cookies: Enable core functionality such as page navigation
- Performance Cookies: Track site performance analytics
- Advertising Cookies: Deliver targeted advertising in certain jurisdictions
You can manage cookie preferences through your browser settings. Note that disabling cookies might impact site functionality.
4. Data Sharing
We never sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: With trusted partners who assist us with operations such as site hosting, payment processing, or customer support.
- Legal Compliance: When required to comply with a valid legal process such as a subpoena or to protect our legal rights.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes stated in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer required, we securely delete or anonymize it.
6. User Rights
Depending on your location, you may have the following rights under privacy laws such as the General Data Protection Regulation (GDPR) and
California Consumer Privacy Act (CCPA):
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections for inaccurate or incomplete data.
- Deletion: Ask us to delete your personal data under certain circumstances.
- Restriction: Request restricted processing of your data.
- Data Portability: Receive your information in a portable format.
- Opt-Out: Opt-out of data collection for targeted advertising or marketing.
To exercise any of these rights, please use the contact information below. We will respond within the timelines required under applicable laws.
7. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external entities. Please read their privacy policies before interacting with them.
8. Data Security
We prioritize data security by implementing administrative, technical, and physical measures to protect your information. However, no transmission method or storage system is 100% secure. While we strive to safeguard your data, we cannot guarantee absolute security.
9. International Transfers
If you are accessing our services from outside the United States, please note that your data may be transferred to and processed in the United States or other jurisdictions. These locations may not offer the same level of privacy protections as your home country.
10. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check the “Effective Date” at the top of this document to see when it was last updated. Material changes will be communicated via notice on our website or other means.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us using the information below:
Maldonado Brothers Tree Service
Website: https://www.maldonadobrothers.com/
Email: Mbinc@maldonadobrothers.com
Phone: (559) 550-4950
Address: 3787 W Bullard Ave Fresno, Ca 93711
Your privacy matters to us, and we are here to address your concerns. Thank you for trusting Maldonado Brothers Tree Service with your information.